2018 Shopper Insights: How to Meet and Exceed Growing Expectations

The Second Annual Shopper First Report uncovers the new rules of retail from the eyes, voices, and actions of today’s consumers. In this episode, we speak with the man behind these new insights, Rick Kenney, Head of Consumer Insights, who shares with us key learnings from this report and advice for how you can meet and exceed growing expectations of today’s shoppers. Check out the report at sforce.co/cloudcastshopper.