Episode 1: How to Grow Reviews for Your Healthcare Practice with Dr. Joshua Austin, DDS

Anmol Oberoi talks with Dr. Joshua Austin about his 10 years stint at his dental clinic in San Antonio, TX. Dr. Joshua has done an amazing job at making sure he keeps a constant flow on inbound patients through reviews on Yelp and Google. In this conversation Dr. Joshua tells us about how:

- He ranks on top of Yelp in San Antonio Texas even with review count lesser than that of other practices

- Why he does not believe in using a review management software and that actually helps him grow his reviews

- How to handle negative reviews

- What review sites are most important for your dental practice and why reviews on facebook don't matter.

- What are some do's and don't when asking for reviews from patients?

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About Dr. Joshua:

Joshua Austin, DDS, FAGD, FACD, is a native San Antonian. After attending San Antonio's Health Careers High School and the University of Texas, San Antonio as an undergrad student, Dr. Austin graduated from the University of Texas Health Science Center San Antonio Dental School.

Dr. Austin is a published author and lectures nationally on restorative dentistry and reputation management. He has a monthly column and weekly e-Newletter in Dental Economics, the most read dental magazine in the world. In the past, Dr. Austin has served as a faculty member in the Department of Restorative Dentistry at UTHSCSA Dental School. Dr. Austin has received several awards during his dental career. In 2009, the Texas Dental Association honored Dr. Austin by naming him Young Dentist of the Year. In 2010, the Texas Academy of General Dentistry named him New Dentist of the Year, the most prestigious award it gives for dentists who have graduated in the previous 7 years. Dr. Austin has earned a Fellowship and Mastership in the Academy of General Dentistry.

Beginning in 2014, Dr. Austin has been named a Super Dentist in Texas Monthly Magazine.