Tony Walmsley, performance coach, profiling specialist, former professional manager, and founder of The Leaders Advisory, joins me to discuss creating high performance teams:
- Dealing with stress in teams - in particular during peak season
- Defining high performance for individuals and teams
- Immersing teams in a productive environment
- Understanding personality types
- Why disengagement is at high levels in the workforce
- Recruitment - including recruiting for peak season
- Authentic management style - leading authentically, and self-awareness
- Different roles in postal and delivery companies, and what that means for managing teams
- Diversity of mindsets and keys to success in management
- What staff members want from their managers
- Workplace culture
- External hires managing established teams
- Unearthing the competitive advantage in teams - and how authenticity is central
- Motivation and performance
- Changes in senior executive management team and uncertainty in the rest of the organisation