E54 - Michael Steinmann - AI Voice, Behavioural Biometrics, and Cyber Security
Michael Steinmann is the Director of Regional Technology at Nuance Communications.
Nuance Communications, Inc. (NASDAQ: NUAN) is the pioneer and leader in conversational artificial intelligence (AI) innovations. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations, employing around 10,001 professionals. The company has a revenue of around 1.931 billion USD.
Nuance was founded in 1992 and merged with its competitor in the commercial large-scale speech application business, ScanSoft, in October 2005. Nuance is also one of the major forces behind the creation of Siri, Apple’s voice assistant.
Michael has been working with Nuance Communications since 2007 and had been the company’s Chief Technology Officer (CTO), before becoming a Director. At Nuance, Michael’s major focus right now is to help the largest regional customers better understand and utilise the suite of Biometric Authentication and Artificial Intelligence technologies that they offer.
Before joining Nuance, Michael worked as the General Manager at Telstra. He had also held senior technology positions worldwide at organisations, including Genesys, Informix, Ingres, Sun, and AT&T.
In this episode, Michael shares with us some of the cutting-edge advancements in the worlds of natural language processing (NLP), enterprise speech recognition technologies, and cybersecurity.
Here are the highlights:
If you are the CEO or CTO who wants to be updated about the latest developments in customer experience and cybersecurity this is the episode for you!
ArtificialIntelligence(AI), NaturalLanguageProcessing(NLP), SpeechRecognition, BusinessAnalytics, Cybersecurity, CustomerExperience, DataScience
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