In this week's episode, we're discussing the importance of offering a human element to the commerce experience and what that actually means for customers and retailers.
We also discuss common pain points for customers during the commerce journey as well as discussing some great retailers who are really getting this right for their customers.
If you enjoy this episode, make sure you subscribe and please leave us a review!
Host: Pete Robertshaw, Digital Commerce Consultant at Space 48
Guests: Holli Barrett, Head of CX at Space 48 and Katy Collins, Head of Partnerships at Threekit.
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