The Future of Real Estate Engagement - RE/MAX CEO, Adam Contos
In the episode of The Customer Experience Advantage Podcast, David Avrin sits down with Adam Contos, CEO of RE/MAX to talk about how the real estate industry has led the way in embracing digital capabilities to align with a new generation of buyer and seller expectations.
In this candid conversation, Adam talks about a fascinating and powerful convergence of Millennial buying power, low-interest rates, and a shift toward remote working that has fueled record home sales.
On the real estate professional side, he gives significant credit to the millions of real estate professionals who haven’t sat quietly on the sidelines but have embraced digital resources that allow for more rapid connection, conversation and exposure to opportunities — for both buyers and sellers. From video calls, virtual tours, 3D,fly-throughs, and more, real estate professionals are future-proofing the model to remain relevant and an important safeguard in the home buying process.
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