116 - Process literacy: The new collaborative team skill with Ewen le Borgne
Teams are embracing hybrid work - which means more asynchronous work, variable communication signals from person to person, and an opportunity for widespread adoption of facilitative skills.
It’s a huge opportunity, but it comes with more than a few occupational risks!
So, how can we help teams self-facilitate in the age of remote and hybrid work?
Ewen Le Borgne is betting on process literacy as the foundation of self-facilitation. Find out why and learn how he thinks we can make it happen in this electric episode.
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Questions and Answers
[01:06] When did you start calling yourself a facilitator?
[02:49] What is it about the label of ‘facilitator’ that many of us find to be restrictive?
[03:42] What do you mean by “the step after the facilitator”?
[06:00] Would a self-facilitated structure work for any kind of collaborative work?
[06:44] What skills do people need to balance the group dynamics and personalities?
[09:41] What do we need to learn – and unlearn – for process literacy and self-facilitation to work?
[10:49] Does the sensory nature of communication create a barrier for asynchronous work?
[12:58] Does my understanding of process literacy align with yours?
[15:44] The idea of “choosing not to decide things” has a fatal flaw, doesn’t it?
[17:01] How would you deal with the risk of certain people monopolising a conversation?
[20:11] What is your favourite exercise?
[25:02] What is the relationship between Liberating Structures and process literacy?
[28:12] What do you mean when you say that each Liberating Structure is like a word in a language?
[33:27] When and how can Liberating Structures go wrong?
[37:31] How do you use participants/contributors as part of your time management process?
[46:50] If we see conversations as a competition, do we lose the opportunity for progress?
[50:11] When you start distributing tasks throughout the group, do we dissolve the role of the facilitator?
[54:01] What makes a workshop fail?
[57:30] What is the one thing you would like listeners to take away from this episode?
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