Social Media Marketing Podcast
Business:Marketing
Customer Service: The Key to Delivering Experiences Worth Talking About
Do you believe that you provide good customer service? Are you wondering why customer service is so important to your business?
In this episode, I interview John DiJulius, the author of What's The Secret: To Providing a World-Class Customer Experience. He's worked with companies such as the Ritz-Carlton, Lexus, Starbucks, Nordstrom, Panera Bread and many others.
Show notes: https://www.socialmediaexaminer.com/101
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