Bonus episode - Help! I lost all my savings to a scammer

Would you fall for a £17,000 scam? You might think you are too smart to be duped by fraudsters, but under lockdown, criminals have come up with frighteningly convincing ways of parting us from our hard-earned cash. Claer Barrett talks to 31-year-old listener Jenny about how professional scammers conned her out of £17,000 after she clicked on a text message - and the battle she’s fighting with her bank to get the money back.

Bank fraud expert Steven McMillan provides practical advice about spotting scams and how criminals use ‘phished’ data to fool victims, and Gareth Shaw from Which? tells listeners how to get compensation if they fall victim.

Useful links:

• Claer’s recent column on bank fraud is here
• Follow Gareth on Twitter and listen to him on the Which? Money Podcast here
• There’s also up to date information on Which? about how to spot a scam
• There’s information about how to lodge a complaint with the financial ombudsman here
• To hear more about the inner workings of fraud, listen to our episode on the dangers of being a ‘money mule’

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