The Cash-Based Practice Podcast
Business:Management & Marketing
CBP 169: Going Completely Out-of-Network Overnight and Keeping a Completely Full Schedule of Private-Pay Patients—with Dan Bockman DC
Are declining reimbursements driving you to the brink? Well, then you’ll be especially interested in this interview with Austin cash-practice owner Dan Bockman, one of my Mastermind group members… After working as a chiropractor for 21 years, Dan found himself in exactly that position. He was one of the top-rated docs in Austin with a busy pre/post surgical-rehab practice for treating spine and extremities. But since a full 80-90% of his patients were insurance-based, he began to notice a startling trend: while patients outcomes were getting better and better, he was getting paid less and less.
Eventually he got “literally squeezed out” of accepting insurance because the reimbursements no longer allowed him to provide high-quality patient care. Despite his fears, he decided the only option was to stop accepting insurance. Last year, despite a pandemic and a move to new office space, he took the plunge and dropped all his insurance contracts. With a little early course correction, the transition went better than he could have imagined—garnering zero patient complaints.
In this interview, Dan explains how he navigated the switch to create a practice that he looks forward to reaching on his drive each morning. You’ll hear details on how new-patient calls are managed; the schedule arrangements that lead to a relaxed, optimized atmosphere for both provider and patient; and how he scores tons of stellar online reviews.
USEFUL INFORMATION:
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