Episode 38: Eric Fuller Part 2

Today's episode is brought to you by Booking Protect, the global leader in refund protection. 

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To find out how you can offer your guests a better buying experience, more peace of mind in their purchases, and how you can create a new stream of revenue for your organization, visit www.bookingprotect.com.

Today, Eric Fuller returns to the podcast. 

We talk about all things customer experience including how Chris Sacca came away from an equinox of ticket events this week in LA with the takeaway that ticket selling apps need a lot of work. 

We discuss what ticket companies need to consider to grow fans, what they can learn from Apple and Tesla, and a lot more.