Dave Wakeman's The Business of Fun Podcast
Business:Management & Marketing
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Today's guest is a good one: it is my buddy, Richard Howle, from The Ticket Factory in the UK.
I've wanted to have Richard on the podcast since the start because I feel like he is a real rock star of ticketing and explains pricing and strategy in a way that is easy for anyone to understand.
We got into a lot of stuff in this conversation like:
* Putting customers first.
* Developing new markets.
* The role of the secondary market.
* Balancing between profits and customer development.
* Social aspects of the arts.
And a whole lot more.
You can follow Richard on Twitter.
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