Business
De-Escalation: The Most Essential Management Skill of 2021
2021-08-02
Download
Right click and do "save link as"
In Season 3 of Your Brain at Work Live, we debuted with an episode on de-escalation, featuring Joe Smarro of the Emmy-nominated HBO documentary “Ernie and Joe, Crisis Cops.” At this point in Season 5, as the world attempts to reopen and we’re constantly bombarded with images and videos of situations that need to be de-escalated -- think about airlines, as one starting place -- we wanted to revisit the topic. This time, we discuss the neuroscience of de-escalation, and day-to-day strategies for bringing down the boil on a situation, with in-house experts Dr. Joy VerPlanck (Senior Insight Strategist, NLI), Dr. David Rock (CEO & Co-Founder, NLI), and Brian Uridge (Deputy Director Division of Public Safety & Security, University of Michigan Medicine).
view more
More Episodes
A Decade of Growth Mindset
2023-04-13
2023-04-13
Make it Stick Essentials of Sustainment
2022-10-17
2022-10-17
25 Years of Brain-Based Coaching, Pt. 1
2022-10-07
2022-10-07
Mastering Change with Intuitive Design
2022-09-02
2022-09-02
SEEDS of Change: The Path to Breaking Bias
2022-04-21
2022-04-21
Boeing’s Most Significant Culture Change
2022-04-15
2022-04-15
What We Get Wrong About Inclusion
2022-01-14
2022-01-14
Get this podcast on your
phone, FREE
