Download - #174: Meaningful Measurement of Customer Experience with Dushyant Mitra, Medallia

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The Agile Brand™ with Greg Kihlström

Business:Marketing

#174: Meaningful Measurement of Customer Experience with Dushyant Mitra, Medallia

2021-09-14

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Today we’re going to talk about the importance of planning for meaningful customer experience measurement across multiple platforms and systems where strategic planning, and connections between data sources are crucial. To help me discuss this topic, I’d like to welcome Dushyant Mitra, Director of Professional Services - Partner Experience and Practice Success at Medallia.

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