How do you get customers to rave about you, shop with you again and again, and build a long-term sustainable business? By offering an amazing customer experience. In this week’s episode I’m sharing the 3 things I learned about business from my recent vacation + share some additional tips, tricks, and resources so you can do this in YOUR business too.
What You’ll LearnThe eMyth Revisited Excerpt
https://cdn2.hubspot.net/hub/60274/content-pdf/systems-michaelgerber.pdf
The eMyth Revisited Book
https://www.amazon.com/Myth-Revisited-Small-Businesses-About/dp/0887307280
The Service Profit Chain Excerpt
https://thriveglobal.com/stories/this-22-year-old-book-proved-that-happy-employees-equals-better-profits/
The Service Profit Chain Book
https://www.amazon.com/Service-Profit-Chain-James-Heskett/dp/0684832569
The Resort
https://en.valentinmaya.com/
Read the Full Transcript
eCommerceBadassery.com/61
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