The Business of Dentistry Podcast
Business:Management
Nicola Gresty, Area Manager at Practice Plan is joined with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about missed appointments and how to avoid them.
What you’ll hear:
- How often are practices seeing cancellations
- Giving courtesy calls to patients
- How much are missed appointments costing the practice
- Having patient agreements and a cancellation policy
Who should listen:
- Practice Managers
- Practice Owners
- Reception team
More Episodes
Life back in practice post COVID-19
2020-06-30
147
2020-06-30
147
Dentistry post COVID-19
2020-06-23
172
2020-06-23
172
Clustered practice UDC through COVID-19
2020-06-16
159
2020-06-16
159
Challenges and changes through COVID-19
2020-06-11
118
2020-06-11
118
Recovery post COVID-19
2020-06-11
143
2020-06-11
143
What to consider ahead of reopening your practice
2020-06-02
173
2020-06-02
173
Practice housekeeping during COVID-19
2020-05-19
174
2020-05-19
174
BDA Benevolent Fund & COVID-19 with Ros Keeton and Les Jones
2020-05-12
166
2020-05-12
166
Leading through Uncertainty with Jude Jennison
2020-05-05
185
2020-05-05
185
Looking towards the future with your team and plan patients
2020-04-28
221
2020-04-28
221
In conversation with Shaz Memon
2020-04-21
210
2020-04-21
210
A conversation with Andy Elwood on Mental Health First Aid
2020-04-14
215
2020-04-14
215
Leading with Communication - Chris Barrow and Les Jones
2020-04-07
203
2020-04-07
203
Effective communication during COVID-19 with Ashley Latter
2020-03-31
200
2020-03-31
200
A conversation with Simon Thackeray on COVID-19
2020-03-25
344
2020-03-25
344
Grow your patient membership plan with Ellie Young
2020-03-17
190
2020-03-17
190
Brilliant video with just your smartphone
2020-03-03
221
2020-03-03
221
What makes a good leader with Chris Barrow
2020-02-25
209
2020-02-25
209
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