This is the second part (of 2) to cover the two components that accelerate the impact that positivity has on building trust: time and intimacy. Time is the frequency and length of interactions, and intimacy is the level of communication, and ranges from words-only text and email messages to in-person, face-to-face communications, and even more. In this episode, we focus on the consistency of verbal and non-verbal communications, and the link between that consistency and trust. This episode also covers additional elements such as things beyond face-to-face communications, the body language of email, how trust can be built even through one-way communications, and more.
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