The first principle of safety differently is engaging people as a solution to harness, rather than a problem to control. Human-centred design is built upon this principle. For too long safety has focused on creating controls that constrain people rather than focusing on harnessing the knowledge of those that do the work.
Stanford University Design Center has crafted the ideas of user experience and human-centred design to solve intractable problems their source. This webinar introduces you to the concepts of user experience and human-centred design and how to harness them for operational safety excellence.
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