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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Business

PODCAST: Stick the Landing - How to Use the Peak End Theory to Amaze Customers

PODCAST: Stick the Landing - How to Use the Peak End Theory to Amaze Customers

2022-03-24
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In this episode, Dr. Michelli offers 6 tips for leveraging the peak-end rule to your advantage.

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