Altigen Communications (OTCQB: ATGN): Cloud-based Customer Experience Solutions Built on Microsoft Teams [Due Diligence Podcast]

My guest on the show today is Jeremiah Fleming, CEO of Altigen Communications, Inc. (OTCQB: ATGN). The company is a leading provider of cloud-based Customer Experience (CXaaS) solutions built on the Microsoft platform and designed to improve customer engagement and employee productivity in every aspect of today's connected world.

Altigen delivers fully managed Unified Communications services, offering Hosted Skype for Business, Teams Phone System, Advanced Cloud PBX, and Innovative Cloud Contact Center applications. Currently, ~90% of the company's revenue comes from their legacy business, and we happen to speak with Jerry at a unique time in the company's life cycle as they are looking to deploy their cloud solutions. We talk at length about how this will work using their partnership with Fiserv as an example, as well as the following topics:

• Why the company chose to build all their solutions on the Microsoft platform
• Building components to enhance the PBX experience
• Altigen's go-to-market strategy
• Competitive landscape; allowing Microsoft Teams to be the PBX and why Altigen took this route, and why competition decided not to build applications for the Microsoft Teams platform

With that, please enjoy my conversation with Jeremiah Fleming, CEO of Altigen. For more information about Altigen, please visit: https://www.altigen.com/

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