The world as we know it, has changed. Offline businesses are pushed to moving online, if they wish to cater to a global customer-base. A big part of this digital transformation also depends on the adaptability of technology. In fact, businesses need technology now more than ever.
Customers & clients are looking to buy & transact online. Businesses in the Middle East, today are looking for new ways to sell more and sustain themselves! And a medium that is proving to be delightfully effective is WhatsApp! Businesses opting for selling and supporting customers via chat and messaging channels like WhatsApp, have much to gain:
- Freedom from excessive infrastructural costs - Accessibility to reaching wider customer base across the world - Providing customers with proactive engagement and purchasing options via a popular efficient channel - Decreased pressure on work-force - Win loyal customers for life with personalised communication and support
So here's a podcast hosted by Freshworks on 'How to use WhatsApp as an effective sales medium for boosting businesses!'
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