EPISODE SUMMARY
In this episode of Chan With A Plan, host Max Chan speaks with Karen Loftus a consultant that helps the C-Suite improve employee engagement and implement change management and leadership development initiatives. In this conversation, Karen discusses her journey of working in HR and has a lot of experience with understanding why employees come and go. This episode is to help you understand the employee lifecycle from being really excited for a new job to getting disengaged from the organization and looking for your next opportunity.
QUOTES
- “That first week, it's about getting all the stuff that you need to be a successful employee, whether that be your laptop or a phone or technology or software, or if you're actually sitting at a desk, maybe it's a key to the building, and a desk and you know, or uniform or whatever that might be.” – Karen Loftus
- “Obviously, technical roles take a lot longer. Because if you're dealing with software, or let's say your tier one support or something, you really have to get up to speed on the software for the client calls you're taking.” – Karen Loftus
- “And so instead of having 5000 people in your target market that could potentially be interested in a job now you have the world.” – Karen Loftus
TIMESTAMPS
- [0:44] Meet Karen Loftus
- [01:59] Karen explains the employee lifecycle
- [04:25] First couple years of the employee’s experience
- [07:39] Should you leave a job after a couple years
- [12:01] Questions to ask the interviewer or panel
- [16:04] Signs of a disengaged employee
- [18:22] Improving the company environment
- [21:26] Get engagement with a survey
- [25:33] The point along the process where employees get disengaged
- [27:24] Getting honest survey answers
- [32:22] Navigating the PIP plans
- [36:27] Common reasons employees leave
- [38:08] What challenge have you faced in your career and what did you do to overcome it
- [40:11] Connect with Karen
RESOURCES & RELEVANT LINKS
- Karen Loftus on Linkedin
- Chan With A Plan
- Max Chan on Social Media