Optimize Conflict to Drive Innovation and Creativity

Is conflict at work always bad? Is there anything good that comes out of conflict?

Today on Conflict Managed, David Liddle, founder and CEO of The TCM Group, argues it is time to move beyond simply addressing conflict and towards harnessing the vast potential managed conflict brings to organizations. He asks us to consider if our current HR practices and systems lead to restorative (constructive/human-centric/future focused) or retributive (destructive/blame/shame/backwards focused) outcomes. David discusses the most important features of organizations, hybrid work environments, the causes of conflict, and the need for us to learn how to disagree well.

David Liddle is CEO of The TCM Group and president of the Institute of Organisational Dynamics. He is author of ‘MANAGING CONFLICT’ (Kogan Page/CIPD) and his second book, ‘TRANSFORMATIONAL CULTURE’ was recently shortlisted as Business Book of the Year. David is currently working on a new text for the Economist entitled ‘How to Disagree Well’ and the 2nd Edition of Managing Conflict is due to be published in early 2023.

Originating from Nottingham in the East Midlands, David has extensive experience of cultural transformation, conflict resolution and leadership development. In the early nineties, David established and ran the Leicestershire Mediation Service for eight years – one of the first community mediation programs in the UK.

In 2001, David established The TCM Group – Putting People First™. His vision for TCM was, and still is, to help organizations to develop purpose driven, values based and person-centered cultures. For the past two decades, David has been at the forefront of conflict management, human resources, employee relations and leadership best practice. In 2021, David was recognized as one of the global top 20 HR most influential thinkers and in 2022, he was invited to join the prestigious Thinkers50 Radar.

David has built a world class team of consultants and a head office team who work with numerous household names to develop and integrate fair, just, inclusive, sustainable and high performing systems, cultures and leadership practices. David was awarded his MBA with distinction after studying the use of mediation and ADR within three large organizations. David has created the FAIR Model™ which is the benchmark mediation and investigations model in use in workplaces across the UK.

David is a father of three beautiful children and, when he is not mediating or writing, he enjoys cycling and a spot of amateur dramatics.

You can find David Liddle online at:

linkedin.com/in/liddledavid

https://thetcmgroup.com/us/

david.liddle@thetcmgroup.com,

Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at 3PConflictRestoration@gmail.com. Our music is courtesy of Dove Pilot.