Sofeast's CEO Renaud Anjoran is back with Adrian from the team this week and they're discussing which communication medium is best for communicating with Chinese suppliers, why, and when it should be used.
Learn about WeChat, email, project management software, DingTalk, and much more, as well as the importance of using clear working templates as opposed to 'freestyling' it!
Select the wrong medium and it can lead to a breakdown in communication, delays, quality issues, and dissatisfaction all round, so this episode will help you avoid those problems.
Show Sections
00:00 - Greetings and introducing the topic
01:59 - Common issues that cause communication difficulties
06:43 - WeChat
12:46 - Email
16:11 - Project Management Software
19:31 - DingTalk
23:09 - Working templates
30:00 - Formal legally-enforceable agreements
33:41 - Why templates for deliverables are so important
38:03 - Wrapping up.
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