303 | Andrew MacGillivray | How to Build a Customer-Centric and Values-Driven Business
In this show, Chris interviews, Andrew MacGillivray, Director, HomeDepot. Andrew reveals how he went from being lazy and uninspired to the top of the corporate chain at one of the largest organizations in the world.
How did Andrew achieve this amazing personal transformation? In the first segment of the show, you will learn how his Student Works stint helped Andrew find focus and drive.
What are some important values that Andrew learned as an operator at Student Works? Andrew shares some interesting anecdotes which reveal how he honed crucial management skills at Student Works. From marketing to recruiting to support, Andrew’s Student Works experience helped him prepare for a successful corporate career.
After Student Works, Andrew shares how he ended up working for one of the largest service providers in United States. Eventually, the business was bought out by Home Depot, a difficult transition for Andrew. Was it difficult for him to behave with grace and dignity in this difficult professional phase of his life?
Next, Andrew gives us a peek into the work culture and values at Home Depot. How has an organization, which started from scratch grown to become a $110 billion behemoth? In this segment, you will learn the importance of building a customer-centric business. You will learn the important values that a business needs to imbibe in order to stand the test of time.
Towards the end, Andrew shares some crucial good habits that help him constantly up-level himself to meet his end goals. We wrap up this excellent show by sharing some crucial attributes that define a “Leader of Tomorrow”.
Tune in for some excellent nuggets!
What You Will Discover In This Episode:
Resources:
Student Works
Chris Thomson LinkedIn
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