Workplace Conflict Management Consultant and Author of “Conflict Intelligence (Conflict-IQ™): The Missing Piece to Turbocharge Leaders’ and Organizations’ Emotional Intelligence” - Yvette Durazo

This week on the KORE Women podcast, Dr. Summer Watson speaks with Yvette Durazo, who is a Workplace Conflict Management Consultant also known as the external Chief Civility Officer (CCO), which is the expert a company needs to create a harmonious workplace. She solves issues with co-workers so that they can focus on the goals of the organization and increase performance. 

Yvette is also the author of the book “Conflict Intelligence (Conflict-IQ™): The Missing Piece to Turbocharge Leaders’ and Organizations’ Emotional Intelligence,” and is the principal consultant of “Unitive Consulting,” a workplace organizational effectiveness, strategic conflict management, and leadership development firm.

Presently, Yvette is a UCSC HR Program Chair and an instructor for the Human Resource Management Certification program at the University of California, Santa Clara Extension Silicon Valley. She also is an instructor for the University of California Davis Conflict Resolution Program. She also teaches for Portland State University Conflict Resolution and Mediation courses for undergraduate and master’s degree students. She holds a PCC coaching credential from the International Coach Federation, a master’s degree in Conflict Resolution, Negotiation, and Peacebuilding from California State University Dominguez Hills, and an undergraduate degree in International Business from San Diego State University. She is a former Core Adjunct Professor at National University, where she taught courses in Alternative Dispute Resolution, Mediation, and Communication for over six years and a former Instructor for the Leon Guanajuato Mexico Institution Power of Justice. She has authored many publications and articles that you can find on the internet.  Yvette is fully bilingual in Spanish and has expertise with cultural diversity and inclusion.

You can follow Yvette Durazo on Facebook and Instagram at “Unitive Consulting,” on LinkedIn at: Yvette Durazo, and at: unitiveconsulting.com

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