ChatGPT: A More Human-Like Artificial Intelligence Could Enhance Customer Experience

Tired of pressing 1, then pressing additional numbers to work through an automated system? Think how your customers feel if they are having the same experience. Well, chatGPT is all the talk, and it’s the talking part that has the tech sector excited. This artificial intelligence system is conversational – it can continue a dialogue as it “learns” more. Gene Marks shares insights on how this can help your business in the future. 

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