How many times do you allow someone to reschedule a meeting before you stop blocking out time in your calendar for them?
Having people cancel, reschedule or completely no-show for a meeting can be frustrating. Of course, life happens and sometimes we have to be accepting. We can never what is going on in someone’s life. But if it continues to happen, that may be a sign that this person isn’t worth holding onto as a friend, client or colleague.
On this edition of Quick Hits, I asked my three wise and experienced guests about how they handle rescheduling and no-shows.
Brandon Mahoney, co-founder of Launch Point Labs, said that it depends on “the way they communicate that they’re not going to be available. I’ve had individuals let me know, ‘Hey, this Thursday is actually not a good time for me. Can we move it?’ And if you’re giving me that advance notice, that’s fantastic.”
Ed Samuel, career coach at SamNova, shared with us his process. “I give them ten minutes. Once it hits 12, 13 minutes, I will go into the calendar system and say, ‘The meeting’s canceled. You are a no show. I hope everything’s okay. Feel free to re-book.’ I don’t want to be nasty and I don’t want to not respond. But I also want to send a message. ‘You’re a no-show.’ No show is not good.”
Diane Helbig, founder of Helbig Enterprises, advised us to “give people a little bit of grace because life has gotten so nutty.” But we also have to set boundaries for certain situations. “With my podcast, if people are no shows and I don’t hear from them, I don’t even reach out.”
When all is said and done, time is precious. I appreciate you offering some of yours to listen to this conversation and I’d love to hear how you handle people who don’t show up to scheduled meetings.
Connect with the panelists:
Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/
Ed Samuel: https://www.linkedin.com/in/edsamuel/
Diane Helbig: https://www.linkedin.com/in/dhelbig/
Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/
Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/
#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com
#meetings #TimeIsPrecious #NoShow #Scheduling
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