This week we build on the readiness to welcome back your customers by discussing the breakthrough zone and the impact zone and exactly how you can harness these strategies within your business to ensure a positive first step coming out of lockdown.
Click here to take a look at our Customer Readiness Tool: https://s.surveyanyplace.com/cxchecker
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Send in a voice message: https://anchor.fm/customer-experience-rr/message
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