324 | Ian Shears | From Window Cleaner to Production Manager: Lessons in Leadership

In today's episode of Leaders of Tomorrow, Chris Thomson chats with Ian Shears, a young leader who started working for our business as a window cleaner at the age of 16 and has since worked his way up to becoming a production manager and a top rookie operator. 

 

In today’s show, Ian shares his experiences working with different personalities in the business, emphasizing the importance of accountability and support for team members. He also talks about the critical steps of the sales process that his program follows to ensure clients are excited and informed about working with them.

 

Ian discusses the sacrifices he had to make to achieve success in his business and shares his tips for running a successful enterprise. One of his key tips is being organized and using a calendar to plan and manage tasks effectively. Ian also talks about the importance of client satisfaction and getting feedback to improve service delivery.

 

Chris and Ian discuss the transition Ian made from window cleaning to painting and how he adapted to the change. Ian talks about the importance of remarketing and making sure that the business name is known in the preseason. He also talks about the document they use in his program called a "max launch" to ensure that the business is launched successfully.

 

Also, Ian shares his experiences of working in the window cleaning and painting industry and the key lessons he has learned as a young leader, he emphasizes the importance of accountability, support, and organization in running a successful enterprise and so much more.

 

Enjoy!

What You Will Learn In This Show:

• The importance of accountability and support for team members in a business.
• 8 Critical steps of the sales process to ensure satisfaction.
• Sacrifices necessary to achieve success in business and tips for running a successful enterprise.
• The transition from window cleaning to painting and adapting to changes.
• Importance of remarketing and getting feedback to improve service delivery.
• And so much more…

 

Resources:

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