We came up with several different kinds of business or organizational trust. Business to business. Person to business. Alexi brought up employee to business. And the I-don’t-have-a-choice-I-have-to-use-your-services “trust” that we might have with business like the cable company.
We didn’t talk about personal trust as much.
Tim Hawkes mentioned it a couple of times - There is something about feeling psychologically safe – “I know what to expect from you (person or business) and you deliver it every time.”
I suggested that I’m less surprised when an organization breaks my trust. But then Todd Karges mentioned churches and I realized, nope. The type of organization dictates what I expect from them.
Near the end of the conversation, I asked about the difference again and Tim responded that with a business you have some recourse. You can hire a lawyer if the breach is bad enough. If someone breaches your personal trust, there is very little you can do about it really.
What do you think is the difference between personal trust and trusting a business?
Connect with the panelists:
Todd Karges: https://www.linkedin.com/in/toddkarges/
Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach.
Alexi Bracey: https://www.linkedin.com/in/alexi-bracey-34935a7/
Mission Happiness. Promoting happiness for no reason. Bouncing back after cancer and dementia prevention specialist.
Tim Hawkes: https://www.linkedin.com/in/timhawkes/
Managing Director of Unlimited Potential. Mental engineer and executive coach focusing on logical and practical solutions to challenging problems. He is in the UK
Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/
AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.
Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/
#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com
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