Interior Design Fails | Lessons Learned

In this episode we’re talking about design fails, which is something that happens to everybody in the industry. Jess got a DM from a new designer and she said she had some really bad feedback from one of her clients that said she shouldn’t even be in the design industry. They felt like things went so poorly, so she asked if we ever get discouraged. Boy, if we could only tell you the struggles we’ve had! Our failures have been some of our greatest teaching moments, so we decided to share with you guys about our experiences to help those of you in the design field.

• Talking about design fails 4:00
• Lessons learned meeting 7:00
• The delivery process 8:00
• A claim 9:00
• Designing a whole carpet wrong 15:25
• Furniture that doesn’t fit 17:18
• Handling everything for the client 20:38
• Couldn’t get the furniture up the stairs 25:02
• Find people with a sense of humor 28:48
• You don’t want be the smartest person in the room 34:34
• Use your vendor representatives 40:32

“There are things that are teaching moments that you learn from, and there are some things that logistically, that are out of your control, that unfortunately make you as the business owner look bad, and that’s just with everything. Those to me are the most frustrating things.” “#Covid.” “Yeah, exactly.” 5:38

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