Download - S1. E14. Seize the Day: Nurturing Empathy and Transparency for CX Excellence with Fabiola Segura from Uber

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S1. E14. Seize the Day: Nurturing Empathy and Transparency for CX Excellence with Fabiola Segura from Uber

2023-08-23

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In today's episode, dive into the world of genuine customer experience insights. Today, our host Diana Castañeda chats with the incredible Fabiola Segura, LATAM Director of Community Operations for Customer Service at Uber. Discover the power of seizing opportunities, learning from setbacks, leading with empathy, and drawing inspiration from our early life experiences. Don't miss out on this enriching conversation!