Pensions & Protection Podcast: Navigating Consumer Duty and Economic Challenges

Pensions and Protection Podcast, in collaboration with Royal London, hosted by Kimberley Dondo, Digital Content Manager at Money Marketing. In this episode, we're joined by distinguished guests from Royal London: Sarah Pennells, Consumer Finance Specialist, and Clare Moffat, Head of Technical and Marketing Compliance.

The team takes a deep dive into the recently introduced Consumer Duty regulations, emphasising their substantial impact on fortifying support for consumers. They also tackle the persistent challenges stemming from living costs and fluctuating interest rates, scrutinizing their effects on everyday consumers. Additionally, the discussion encompasses collaborative approaches, focusing on how providers and advisers can work in tandem to bolster the financial resilience of customers. Listen now: