In this new episode Rick sits down with the founder of Front Office GURU and the creator of Fix Your Front Desk Academy, Dee Bills to talk how to build a winning front desk team
Dee successfully built training systems and processes in her own PT practice resulting in consistent arrivals over 95% and a growth rate over 300%.
In this conversation Dee and Rick discuss topics, such as:
- Rick’s scandalous scenario encountered with a front desk
- Top dilemma of practice practitioners right now
- How to transform your clinic's profitability and staff retention with 3 key strategies
- How to have a winning front desk team
- How to reward your front desk
- What is the future of virtual front desk, and should you use one in your clinic
- How to successfully run your practice with your spouse
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Instagram: @dee.bills123
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