What should you do if you constantly have to deal with a difficult person at work?
Would you declare war and be difficult to them as well, or would you just let it go?
In this episode, I am going to give you some tips on how to deal with difficult people.
We’ve all worked with someone who is extremely difficult.
They don’t agree with anyone, they always ark up when people make new suggestions or suggest changes and they’ve gained a reputation for being difficult.
So much so that people saying “Oh I wonder what XX will say about that?”
First of all, as leaders, we have a duty of care towards the people in our team. If someone is being difficult, we should try and understand why.
Similar to your high school bully (or workplace bully), they usually are covering up their own hurt and trying to make up for it by being mean to others.
It doesn’t excuse the behaviour, it just explains it.
So when it comes to dealing with difficult people, here are a couple of tips:
You can also suggest that if they don’t want to talk to you, they speak to someone else like HR or another line manager.
Some people with certain personalities unfortunately are just difficult and it will do you well, to not take it personally. However, you also have to protect your team and if the person’s behaviour is affecting the team, you need to do something about it.
I’m all for accountability in the workplace. Leaders need to keep their people accountable.
I hope this was helpful. Join me again on Friday as we end the week strong.
God bless.
Next steps:
1. Navigate to https://www.womenoffaithinleadership.com where you can:
2. If you need any support, you can get in contact with me for a 1:1 coaching call, simply email me at support@rikawhelan.com
3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan
I look forward to chatting with you in the next episode. Make sure you don't miss it!
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