Navigating the Intersection of Healthcare & Retail: Transforming Hearing Care with Michael Tease

Have you questioned your understanding of the hearing care professional's journey with their patients? Join us as we delve into this intricate journey with Michael Tease, Chief Retail Officer for Audibel. We explore how each professional's commitment to their patients leads to life-altering improvements in hearing loss treatments. Michael shares how his diverse background, spanning from law to the hearing aid industry, as well as his family history of hearing impairment, shaped his understanding of hearing loss and the dedicated professionals treating it.

The conversation also dives into how retail strategies are revolutionizing the healthcare sector. Michael reveals how they've implemented these strategies at Audibel, from merchandising displays to a hybrid model of care that includes telehealth services. This intersection of healthcare and retail shows how it not only benefits patients but also provides a competitive advantage for hearing care providers.

Topics such as the tech-savvy baby boomer generation, the impact of social media, and changing expectations surrounding hearing aids are all discussed. This episode concludes with a look at the connection between hearing aids and preserving cognitive function in the aging population. It's a conversation about how new technologies are changing perceptions and the importance of staying mentally engaged. Don't miss out - tune in and be a part of this enlightening conversation!

 

Link to full transcript