Special episode: Smarsh’s Shaun Hurst on the compliance challenges ahead for those monitoring finance employees’ communications

Today’s episode is a special one produced in association with Smarsh, a global technology firm providing regulated organisations of all sizes with cloud-native digital communications capture, retention, and oversight solutions to help them identify regulatory and reputational risks within their communications data before those risks become fines or headlines. 

Today’s guest details what he believes will be this year’s most pressing challenges for compliance professionals tasked with monitoring their employees’ communications.

As part of that, he offers guidance to compliance teams navigating the rapid proliferation of AI tools within the financial services sector, as well as to those responding to regulatory pressure to more closely track their employees’ use of encrypted messaging apps like WhatsApp, Signal and Telegram.

He also details how he expects communications surveillance compliance will develop in response to the challenges 2024 brings. And plenty more besides.

Shaun Hurst is Smarsh’s principal regulatory advisor for Europe, the Middle East and Africa.