S5E08 - Behaviour as communication: The challenges of receiving care

Join us as we learn about behaviour as communication in care with Victoria Bartle.  Find out more about the conversation below, and subscribe for more interesting conversations in care, health, early years and education. We'll be back with a whole new episode on Wednesday 7 February.

This journey into Victoria's day-to-day provides a comprehensive insight into understanding and interpreting the delicate balance in care-receiving and care-giving situations. From tackling discrimination at work to understanding the vital role of non-verbal communication in care settings, Victoria's journey helps us to understand our impact in the professional, social, and personal sphere.

Uncover the physical and emotional issues surrounding people's experiences of disability as Victoria covers the holistic impact of her everyday hurdles.

Learn from her experiences dealing with the complexities of the healthcare and social systems to explore a fresh perspective on the emotional backdrop and behaviours exhibited by people receiving care to help build effective care strategies rooted in humanity and empathy.

As Victoria shares the raw reality of balancing her desire for control and the necessity to rely on others, she offers precious insights for carers to enhance their technique, forming a beneficial relationship based on clear boundaries, mutual respect, and good communication. Listen in and gain a deeper understanding of the need for excellent communication skills and self-awareness in care-giving encounters.

Want to hear more from Victoria?

Find her on the CACHE Alumni website, her LinkedIn page, via her work with Newcastle University or on her website. 

If you'd like to see this podcast as a live video, you can see Victoria and her slides on the (members only) events and video learning page of the CACHE Alumni website, alongside lots of other great CPD. 

If you enjoyed this podcast, please share it with your colleagues and remember to like, subscribe and leave us a review. 

Visit cachealumni.org.uk to join 24,000 members from across care, health, early years and education.  Membership starts at free, and you'll gain access to our member magazine, events, resources and a member discount and benefits scheme.