Symmetry (including fairness) is a component of the “who you are” component group in my Relative Trust™ model. It is the situational component. It’s a given, but it causes us to trust (or distrust) people in a relationship simply based on where they are relative to us. To trust someone, you must be on the same side of “the wall.” There has to be an equal contribution level (from you and them to the organization) or distribution (from the organization to you and them). There has to be reciprocity between the two of you. This episode discusses the component of symmetry (and fairness) and its effect on trust.
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