S5-Ep32: Effectively Addressing Values Conflicts

Guest: John Heiser, former CEO of LabVantage

We hear a lot about family values and personal values…but what about business values? And what happens when your company’s and personal values conflict?

 

Values conflicts arise frequently in the workplace. Addressing them leads to a more engaged and satisfied workforce (who also drive superior performance). Guest John Heiser explains how, and shares details on the “Giving Voice to Values” (GVV) program, which provides a proven framework for organizations to implement.

 

Produced in conjunction with the International Leadership Association: https://ilaglobalnetwork.org.

 

Other episodes you'll enjoy:

• Adaptive Leadership & Culture Change with Ron Heifetz
• Building Communities within Your Business with Alice Yoo LeClair
• The New Era of Stakeholder Value with Keith Tuffley

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!

 

RESOURCES:  

The Giving Voice to Values website John mentioned is https://www.darden.virginia.edu/ibis/initiatives/gvv. The seminal book on this topic is Mary Gentile’s Giving Voice to Values: How to Speak Your Mind When You Know What’s Right (available in paperback at https://amzn.to/3Td4GTF and as an audiobook at https://amzn.to/49NSEr6).

 

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 

 

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 

 

 

Books we’re reading for fun or personal development right now include:

• Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)
• Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5)
• Jilly Truit murder mysteries by Beverley McLachlin:
  • Full Disclosure – https://amzn.to/46TxW6Q (paperback) https://amzn.to/46VDL3Q (audiobook)
  • Denial – https://amzn.to/46YCbhs (paperback) https://amzn.to/3GJc0AA (audiobook)
• Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole

NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.

 

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OUR PODCAST TEAM:  

Host & Executive Producer: Maureen Metcalf

Editor & Executive Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

Coworkers of Great Value: Jenna Reik & Mike Morrow-Fox

CONNECT WITH US: 

YouTube: @InnovatingLeadership 

Threads: @innovativeleaders

Twitter: @IL_Institute 

LinkedIn: https://bit.ly/ILI-LinkedIn2 

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com 

 

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About Our Guests:  

John Heiser was Chief Executive Officer of LabVantage Solutions, Inc. LabVantage is a leading global developer of laboratory information management systems. Prior to joining LabVantage, John served as President and COO of Magnetrol International, Inc. John began his career as an attorney in private practice before transitioning into business, where he has held numerous leadership positions in legal, government affairs, sales, and marketing with DuPont Merck Pharmaceutical Company, DuPont Pharmaceuticals, Merck & Co., Inc., and Bausch & Lomb. He served on the boards of the International Leadership Association and Aspire Chicago. John earned his BA degree in Political Science/Sociology from the University of Iowa, a JD from Tulane University, an MBA from the Kellogg School of Management at Northwestern University, and a PhD from the Center for Values Driven Leadership at Benedictine University. He is now a faculty member of the Lake Forest Graduate School of Management.