In this episode, we have Vance Morris, who helps business owners serve and keep clients for life through creating experiences and response-required marketing without working harder.
Vance discusses his transition from being an employee to starting a carpet cleaning business and later venturing into coaching and consulting.
Vance explains the concept of customer mapping and how it is a vital tool for businesses. He emphasizes the importance of creating experiences and responses required marketing to enhance customer interactions and retention.
Moreover, he highlights that being a CEO means getting the team to actively engage in the business and finding the best way to utilize their skills.
Website: Vance Morris’ Xperience Service Systems
LinkedIn: Vance Morris
Check out our CEO Hack Buzz Newsletter–our premium newsletter with hacks and nuggets to level up your organization. Sign up HERE.
I AM CEO Handbook Volume 3 is HERE and it's FREE. Get your copy here: http://cbnation.co/iamceo3. Get the 100+ things that you can learn from 1600 business podcasts we recorded. Hear Gresh's story, learn the 16 business pillars from the podcast, find out about CBNation Architects and why you might be one and so much more. Did we mention it was FREE? Download it today!