Challenges of Hiring in the Commercial Cleaning Industry with Blake Dozier * BCWA S8:E12
Does this sound familiar? I'm struggling to grow my cleaning business, despite putting in all the hard work and effort!
You've probably been told to focus on getting more clients, but that hasn't brought the results you expected, leaving you frustrated and wondering what you're missing out on.
It's time to shake things up and discover the real strategies that will lead to sustainable growth and improved employee retention in your cleaning business.
In this episode, you will be able to:
Uncover effective strategies for small business growth in the cleaning industry, propelling your business to new heights.
Discover powerful employee retention strategies specifically tailored to the cleaning industry, ensuring a dedicated and motivated workforce.
Explore the impact of minimum wage on janitorial businesses and learn how to navigate and thrive in this changing landscape.
Embrace the importance of employee training in janitorial services, empowering your team to deliver exceptional results.
Navigate the challenges of hiring in the commercial cleaning industry and unlock the secrets to building a reliable and skilled team.
My special guest is Blake Dozier
Blake Dozier, the founder of On Point Building Services, brings close to a decade of industry experience to the podcast.
Based in Virginia Beach, Virginia, Blake's practical insights are informed by his hands-on approach to managing a successful small business in the commercial cleaning sector.
His expertise in employee retention strategies, sustainable business growth, and the complexities of hiring in the industry provides a well-rounded perspective for small business owners seeking to elevate their operations.
With a focus on employee welfare and internal advancement opportunities, Blake's knowledge offers actionable strategies for achieving small business success in the cleaning industry.
The key moments in this episode are:
00:00:01 - Small Business Statistics in America
00:01:08 - Introduction to Beyond Clean with Ace
00:01:28 - Reflection on Business Milestones
00:06:08 - Factors for Business Growth
00:09:50 - Employee Referral Programs
00:16:09 - Employee Compensation and Online Recruitment
00:18:23 - Turnover Rates and Retention
00:19:44 - Life Circumstance Turnover
00:22:08 - Factors Influencing Turnover
00:30:33 - Firing Customers and Partnership Mentality
00:32:39 - Janitors' Pay Rates
00:34:42 - Pay Structure and Legal Concerns
00:37:13 - Factors Affecting Pay Rates
00:43:08 - Importance of Training and Culture
00:48:14 - Parting Words
You can find the report from this podcast here from Tradepress Media
Building Service Contractor Frontline Labor Report
Connect with Blake Dozier on Linkedin
Contact On Point Commercial Cleaning Services here.
WEBSITES
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ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/
ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/
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