Our guest today is Joey Coleman, who helps companies keep their customers and employees. As an award-winning speaker, Joey Coleman shares his First 100 Days® methodology for improving customer and employee retention with organizations around the world, such as Whirlpool, Volkswagen Australia, and Zappos. His two books have received critical acclaim and both were instant Wall Street Journal best sellers.
In this episode of Scaling Culture, Ron and Joey discuss:
For more information about Joey or his work, please follow his on LinkedIn or go to https://joeycoleman.com
To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high performing team, please go to ScalingCulture.org
More on Joey Coleman's books!
Never Lose a Customer Again shows how to turn any sale into a lifelong customer and his newest book, Never Lose an Employee Again details a framework companies around the world can use to reduce turnover and increase employee engagement.
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