Technology
ILTA - We Aim To Please: New Client Service in Legal - Interview with Chris Sweet
2014-03-04
"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Chris Sweet, Vice President of Outside Counsel & Engagement Management at JPMorgan Chase & Co.
Visit the ILTA website to hear each participant's interview.
view more
Visit the ILTA website to hear each participant's interview.
More Episodes
Fresh Voices of LegalTech - Interview #12
2021-07-16
110
2021-07-16
110
Fresh Voices of LegalTech - Interview #11
2021-07-16
107
2021-07-16
107
Fresh Voices of LegalTech - Interview #10
2021-07-16
93
2021-07-16
93
ILTA Events Podcast: Peer to Peer Summer Edition, Part 1
2021-07-15
122
2021-07-15
122
Tools that Firms Use for Collection
2021-07-06
178
2021-07-06
178
Talking to Lawyers Series - Part Four
2021-05-28
182
2021-05-28
182
Fresh Voices of Legal Tech (Europe) - Episode 4: Kurt Byrne
2021-05-25
185
2021-05-25
185
Houston - We Have a Vulnerability! Now What?
2021-05-17
152
2021-05-17
152
You Are Already Using Workflows, You Just Don’t Know It Yet
2021-05-14
169
2021-05-14
169
Law Firm, Software Shop, Both
2021-05-12
174
2021-05-12
174
Apps for Career Development
2021-05-04
145
2021-05-04
145
Fresh Voices of LegalTech - Interview #9
2021-05-04
113
2021-05-04
113
Fresh Voices of LegalTech - Interview #8
2021-05-04
111
2021-05-04
111
Fresh Voices of LegalTech - Interview #7
2021-05-04
109
2021-05-04
109
Fresh Voices of LegalTech - Interview #6
2021-05-04
113
2021-05-04
113
Get this podcast on your
phone, FREE
