Tom Bliss discusses a brief tip about the importance of automating your business systems.
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Transcript:
Bill: People listen to the show for any length of time. You know we talk about processes and systems and the importance of them in your business, but here's a great overview taking it one step further by Tom Bliss.
Tom: What systems you have in place today or what systems do we need to put in into play, and then how can we automate that? Whether it be technology be technology through sending out emails, birthday cards, just ways to stay in touch with the customers, newsletters, internet radio talk shows. Whatever those things are that help enable these systems to stay in touch. What it really boils down to is, what system to we need, or what system do we have, and how can we improve on that? And that's really where we get at is that, what I see is technology helping us drive that, not that, "ooh I got a great widget, how do I use that in my business?"
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