The Business of Dentistry Podcast
Business:Management
In
this second instalment of 'getting to grips with the CQC', Area Sales
Manager at Practice Plan, Zoe Close, catches up with CQC expert, Harriet
Purdie who provides useful insight into the best way to prepare for a
CQC inspection.
What you’ll hear today:
view more
What you’ll hear today:
- The importance of delegation and empowerment within your team
- Harriet’s guidance on why you need to gain feedback from your team
- The questions the CQC expects you to ask your patients to gain their feedback
- How you can audit your compliance within your practice.
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