Episode 39: What’s Your Uber-Passenger Rating? The On-Demand Burn Book

On Wednesdays we wear pink… and talk about the implications and possible consequences of people rating people. Kelli and Josué explore their thoughts and feelings about Uber and other on-demand services’ rating of customers. The examine the potential psychological pitfalls of assigning values to people as humans versus rating professionals or services. They discuss different ways of evaluating evaluations and rating raters. Be sure to stay all the way to the end to find out how Kelli and Josué were rated by their Uber drivers.