How to see what your patients see with Carol Groombridge

Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that make a huge difference to your patients.

What you’ll hear:

• The importance of the patient experience and the factors that contribute to that
• Examples of the little things that can reflect badly upon the practice
• How taking a patient view of the practice can make a huge difference

Who should listen:

• Anyone wanting to provide the best possible patient experience
• The full dental team