We need to acknowledge that we slant towards white businesses at our own detriment. Why is this bad? Because this money leaves our neighborhood and increases their wealth at the expense of ours. Think! Wealth brings better homes, education of our kids, and the transfer of wealth to our kids and grand kids. It also provides skills and jobs and gives us more than just financial strength but Political strength.
The burden of correcting this problem is not only with the customer. It also falls squarely in the lap of the service provider. I ave found that the short-term gain is more important than establishing a reputation for quality performance. Why do we continue to do this?
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